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SUM update with error "Invalid SAPServiceSID user credentials for host "

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Hi together,

im trying to update a fresh solution manager installation with sum 1.0 SP09. Under tab java the update fails with error Invalid SAPServiceSID user credentials for host <hostname>.

I have checked the password. The password is correct and works for the abap update

I have made a restart and I also searched for the keywords:

 

SUM  configure  detect-system  input-os-user-credentials  com.sap.sdt.j2ee.services.servicesimpl.SapServiceSidDialogService  class
com.sap.sdt.util.validate.ValidationFailureException 

 

all i came up with is http://scn.sap.com/thread/1415197

anyone has a clue how i can get passed this error?

Cheers, Tobias


Here following the content of Trouble Ticket

Update to SAP SOLUTION MANAGER 7.1


SID................: SM1
Hostname...........: <hostname>
Install directory..: d:\usr\sap\SM1
SUM directory......: D:\usr\sap\SM1\SUM\sdt
Database...........: n/a
Operating System...: WIN
JDK version........: 1.6.0_31 SAP AG
Source release.....: n/a
Target release.....: n/a
ABAP stack present.: true

An error has occurred during the execution of the Input OS service user credentials (WIN) step with action configure. Service com.sap.sdt.j2ee.services.servicesimpl.SapServiceSidDialogService failed with the following message:

Invalid SAPServiceSID user credentials for host<hostname>.

You can find more information in the files D:\usr\sap\SM1\SUM\sdt\log\SUM\INPUT-OS-USER-CREDENTIALS_08.LOG and ProcessOverview.html.

Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:

SUM,configure,detect-system,input-os-user-credentials,com.sap.sdt.j2ee.services.servicesimpl.SapServiceSidDialogService,class com.sap.sdt.util.validate.ValidationFailureException


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