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Problem when adding custom search field in IC agent Inbox search

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Hi All,

 

I have added a custom search field in IC agent Inbox through append structure in advanced search query model.

 

I have created custom search field as a dropdown and the values are populated through get_dquery_definitions method.

 

Now my requirement is, when i select dropdown values,the search is performing as expected with the custom field

but the dropdown values are keep on resetting to default value (Initial value in dropdown).

 

Could anyone please guide me in how to handle the custom field dropdown values in IC agent Inbox advanced search?

 

 

Regards,

S.Balaji.


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