Dear All,
we are facing a strange issue since 3 days. Generally when we save the invoice accounting document gets created automatically. But since 3 days invoice is getting saved and accounting document is not getting created.
We tried to release the accounting document in VF02 but it didnt get released and also didnt show any error msg.
To find the error we tried releasing in VFX3. In VFX3 the invoice got released to accounts and didnt show any error msg.
when we tried to narrow down the scenarios we found the following.
This kind of cases ie invoice getting saved and not released to accounts and again getting released in VFX3 and not giving errors observed are.
1. this happens with a specific sales organization and only one billing type.
2. In the single billing type , it happens only at the time of CST sales.
3. But we observed that no errors in the account assignment analysis in the billing document.
4. CST is also getting credited into respective GL's
5. There are no authorization errors.
Please suggest any solution as it has become a business stoppage issue.