Hello,
We have BO 4.1 SP1 and use MSSQL database to keep the audit logs and the default MSSQL unx provided by SAP. On CMC, we have the FULL auditing enabled and thus we can see the login count of users with date/time and client application type fine.
The problem starts when we want to report the statistics of which reports (and dashboards etc.) are used the most. I use the the measure [VIEW Event Duration - sum] with the dimension of [Object Name] and it shows only the reports accessed from web. I can see the login count of SAP BI Mobile client application type however, the view event duration and the object of that event is missing.
Just to make sure, I created two different queries on webi and made two separate blocks to avoid correlation, however the SAP BI Mobile viewed object logs are somehow not kept or can't be accessed.
Has anyone seen this before? May the servers that handling the mobile part be not capable of keeping objects' audit logs?
(I just couldn't attach the default MSSQL auditing universe provided by SAP due to forum restrictions. Sorry!)
Thank you in advance!